If your Canon printer shows as offline +1-801-878-6858, it usually means the printer is not properly connected to your computer or network. Start by checking the printer’s power and connection cables, or ensure it is connected to Wi-Fi if it’s a wireless model. Restart your printer and computer to refresh the connection. On your computer, go to the Control Panel or System Preferences and ensure the Canon printer is set as the default and not paused or offline. Updating the printer drivers or reinstalling them may also help resolve the issue. These steps can usually restore your Canon printer’s online +1-801-878-6858 status.
. If you’ve ever seen a “Canon Printer Offline” +1-801-878-6858 message on your computer, don’t worry — this issue is common and usually easy to fix.
In this guide, we’ll cover the most effective ways to solve the Canon printer offline error, step-by-step, so you can get back to printing without delay.
Click Here For Live Chat With Canon printer Support
Why Does a Canon Printer Go Offline?
Canon Printer Offline +1-801-878-6858 Before we dive into solutions, it helps to know why this happens. Common reasons include:
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The printer is turned off or in sleep mode.
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The printer has lost its Wi-Fi or wired connection.
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The computer and printer are not on the same network.
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An outdated printer driver or corrupted print queue.
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Windows settings set the printer to offline mode manually.
Understanding the cause helps you pick the right fix.
✅ 1. Check Printer Power and Connection
Start with the basics:
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Make sure your Canon printer is powered on. If it’s in sleep mode, press the power or wake button to turn it on.
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Look at the printer’s screen for any error messages. Clear any paper jams or low ink warnings.
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For USB or Ethernet connections, ensure the cable is securely plugged into both the printer and the computer or router.
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For Wi-Fi printers, ensure the printer is connected to the correct wireless network — the same one your computer is using.
✅ 2. Restart Printer and Computer
A simple reboot can fix temporary glitches that cause canon printer offline +1-801-878-6858 status:
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Turn off your printer and unplug it from the power source.
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Shut down your computer completely.
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Wait about 30 seconds.
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Plug the printer back in and power it on.
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Restart your computer and try printing again.
✅ 3. Set Canon Printer as Default
Windows sometimes switches the default printer, which can cause confusion:
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On Windows, go to Settings > Devices > Printers & scanners.
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Find your Canon printer in the list.
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Click on it and select Set as default.
When your Canon printer is the default, your computer knows to send print jobs to it first.
✅ 4. Cancel All Pending Print Jobs
A stuck print job can prevent new jobs from printing and keep your printer in an offline state:
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Open Control Panel > Devices and Printers.
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Right-click your Canon printer and select See what’s printing.
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In the new window, click Printer in the top menu.
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Click Cancel All Documents.
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Confirm and try printing again.
✅ 5. Disable “Use Canon Printer Offline” Mode
Sometimes the printer is set to offline mode manually:
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Go to Devices and Printers or Printers & scanners.
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Right-click your Canon printer and select See what’s printing.
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Click Printer in the top menu.
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If Use Printer Offline has a checkmark, click it to uncheck it.
This forces Windows to switch your printer back online.
✅ 6. Reconnect to Wi-Fi or Re-Add the Printer
For Wi-Fi printers:
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On the printer’s control panel, go to Network Settings > Wireless LAN Setup.
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Select your Wi-Fi network and enter your password if needed.
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If reconnecting fails, use the Canon IJ Setup software on your computer to add the printer again.
On your computer:
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Go to Printers & scanners.
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Remove the Canon printer.
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Click Add a printer or scanner and follow the steps to reinstall it.
Click Here For Live Chat With Canon printer Support
✅ 7. Update Printer Drivers
Outdated or corrupted drivers can cause offline errors. Get the latest drivers:
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Visit Canon’s official support website: Canon USA Support.
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Search for your printer model.
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Download and install the latest drivers and software for your operating system.
After updating, restart your computer and test the printer.
✅ 8. Restart Print Spooler Service (Windows)
The Print Spooler manages print jobs in Windows. Restarting it can fix offline issues:
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Press Windows + R, type services.msc, and press Enter.
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Scroll down and find Print Spooler.
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Right-click it and choose Restart.
Try printing again after restarting the service.
✅ 9. Check Firewall or Antivirus Settings
Sometimes security software blocks the printer connection:
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Temporarily disable your firewall or antivirus to see if printing works.
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If it does, add your printer and Canon software to your firewall’s list of allowed apps.
Remember to turn your security software back on afterward.
✅ 10. Contact Canon Support
If you’ve tried all these steps and your Canon printer still shows offline +1-801-878-6858, it may be a deeper hardware or network issue.
Contact Canon Printer Support:
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Visit the Canon Support +1-801-878-6858 page.
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Use live chat, email, or phone support to get help from a Canon expert.
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Have your printer model and serial number ready for faster service.
Final Thoughts
The Canon printer offline +1-801-878-6858 error can be annoying, but it’s usually easy to fix with a few simple steps. From checking connections and settings to updating drivers and restarting services, this guide covers all the ways to bring your Canon printer back online.