You can receive assistance for QuickBooks Payroll by contacting the support team through the following channels:
- Dedicated Phone Support:
- Reach out to QuickBooks Payroll support by calling +1-888-394-9046 or +1-888-394-9989. These numbers are specifically designated for addressing payroll-related questions and issues.
- Pro Tip: To potentially minimize wait times, consider calling during off-peak hours.
- In-Product Support:
- Within your QuickBooks Desktop software, navigate to the Help menu.
- Select Contact Us.
- Describe your payroll issue and follow the prompts to initiate a live chat or request a callback from a support specialist.
- Online Support via Intuit Account:
- Visit the official QuickBooks support website and sign in to your Intuit account.
- Locate the support section to access options for live chat or requesting a callback from a QuickBooks Desktop expert.
- QuickBooks Tool Hub:
- For technical issues or common problems, consider utilizing the QuickBooks Tool Hub. This program can help resolve various issues and provides a direct link to support if automated solutions are not sufficient.
- Mobile App Callback Request:
- If you're using the QuickBooks Mobile App, you may have the option to request a callback from a support agent directly through the app.
- QuickBooks Community Forum:
- Join the QuickBooks Community Forum to connect with other users, QuickBooks experts, and Certified ProAdvisors. You can post your payroll questions and receive assistance from the community. Moderators can also escalate your query to human support if necessary.
Important Considerations:
- While 24/7 support is generally available for Elite plan users, standard support typically operates during regular business hours.
- When contacting support, be prepared to provide relevant details such as your Company ID, Payroll Plan, and any error messages you are encountering.
- For time-sensitive matters like payroll processing errors or tax form corrections, contacting support by phone is generally recommended for a faster resolution.
- For less urgent requests, such as inquiries about documentation, plan upgrades, or payroll subscription details, utilizing email support may be a convenient option.
AI responses may include mistakes. For financial advice, consult a professional. Learn more