If Alexa won’t connect to WiFi, check your internet connection, ensure the WiFi password is correct, and restart your Echo device and router. Move the device closer to the router for a stronger signal. If issues persist, reset the device and reconnect it through the Alexa app to restore connectivity.

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? Alexa Won’t Connect to WiFi: How to Fix It

Amazon Alexa devices like the Echo Dot, Echo Show, and Echo Studio depend on a stable internet connection to function properly. When your Alexa device won’t connect to WiFi, it can prevent you from using voice commands, streaming music, or controlling smart home devices. Fortunately, most WiFi connection problems are easy to diagnose and fix. This guide will explain why Alexa won’t connect to WiFi and how you can resolve the issue.

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? Why Won’t Alexa Connect to WiFi?

When Alexa won’t connect to WiFi, it usually comes down to one of several common issues. Here’s a quick breakdown of possible causes:

? Incorrect WiFi Password

If you’ve entered the wrong WiFi password during setup or after changing your network credentials, Alexa won’t be able to connect.

? Weak or Unstable Internet Connection

A poor or fluctuating internet connection can prevent your Echo device from maintaining a stable link to the network.

? Router Issues or Interference

Problems with your router — like outdated firmware, temporary glitches, or interference from other wireless devices — can block Alexa’s connection.

? Echo Device Placed Too Far from the Router

The farther your Alexa device is from the router, the weaker the signal. Physical obstacles like walls and furniture can also interfere with connectivity.

? Outdated Alexa App or Device Firmware

Using an older version of the Alexa app or Echo device firmware can cause compatibility and connection issues.

? Temporary Software Glitch

Occasional software glitches within the Echo device or Alexa app may disrupt the WiFi connection.

? Change in WiFi Network or Router Settings

If you’ve recently changed your WiFi password, network name (SSID), or upgraded your router, Alexa will need to be reconnected with the new details.

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? How to Fix Alexa Won’t Connect to WiFi: Step-by-Step

1️⃣ Check WiFi and Internet Connection

Ensure your WiFi is active and working properly. Try connecting another device, like your phone or laptop, to the same network to verify internet connectivity.

2️⃣ Restart Your Echo Device and Router

Unplug your Echo device and router. Wait for 30 seconds and then plug them back in. This often fixes temporary connectivity issues.

3️⃣ Make Sure You’re Using the Correct WiFi Password

If you recently changed your WiFi password, you’ll need to reconnect your Echo device with the new password via the Alexa app.

4️⃣ Move Alexa Closer to the Router

Physical obstructions or long distances between your Echo device and router can weaken the signal. Move Alexa closer to the router and check if it connects successfully.

5️⃣ Forget and Reconnect to the WiFi Network

• Open the Alexa app

• Tap Devices > Echo & Alexa

• Select your Echo device

• Tap Change WiFi Network

• Choose your WiFi network and enter the password

6️⃣ Update the Alexa App and Echo Firmware

Ensure you have the latest version of the Alexa app installed. Also, say “Alexa, check for software updates” to make sure your Echo device firmware is up to date.

7️⃣ Reset Echo Device to Factory Settings (If Needed)

If none of the steps above work:

• Press and hold the Action button on your Echo device for about 15 seconds until the light ring turns orange.

• Reconnect it to WiFi through the Alexa app.

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? FAQs on Alexa Won’t Connect to WiFi

Q1. Why did my Alexa suddenly disconnect from WiFi?

? It may be due to a router restart, internet outage, weak signal, or changes to the WiFi password or settings.

Q2. Can Alexa connect to a mobile hotspot?

? Yes. Set up your mobile hotspot, then reconnect your Alexa device using the Alexa app, selecting the hotspot as your WiFi network.

Q3. How do I reset my Alexa WiFi settings?

? In the Alexa app, select Devices > Echo & Alexa, pick your device, tap Change WiFi Network, and follow the on-screen instructions to reconnect.

Q4. Can Alexa work without WiFi?

? No. Alexa needs an active internet connection via WiFi to respond to voice commands, stream content, and control smart devices.

Q5. What does an orange light on Alexa mean?

? An orange light indicates the device is in setup mode and ready to connect to WiFi.

✅ Final Thoughts

If your Alexa won’t connect to WiFi, the problem is typically minor and can be fixed with basic troubleshooting like checking your internet, restarting devices, or updating software. Following this guide step-by-step will help you quickly restore your Alexa’s connectivity and enjoy its full smart assistant features again.