Lost my Authenticator: How Do I Get Kraken? Secure Recovery Guide**

Introduction: Authenticator Use with Kraken

Getting to know the authenticator use in Kraken.

Kraken is considered to be one of the safest cryptocurrency exchanges in the globe, and one of the elements of this safety is the use of two-factor authentication (2FA). This will provide an added security measure, as it will demand a code produced by an authenticator app, such as Google Authenticator or Authy, each time you are entering.

However, what will happen in case you lose your phone or your authenticator app is deleted? Asking how you get Kraken in case you lost your authenticator? *Do not worry, ask me how to get it. Kraken has a recovery mechanism which is created to make you get access back in a safe manner.

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Losing your authenticator is going to compromise Kraken Access, but why?

Two-Factor Authentication (2FA) is crucial since it enhances account security by increasing the difficulty of attacker entry into a system.<|human|>Two-Factor Authentication (2FA): 2FA is essential because it improves account safety by adding extra complexity to the system entry of attackers.

2FA will not allow anyone to get into your account, even with your password. You lose it and you cannot log in without resetting or restoring.

The following are some typical examples of situations that result in the loss of an authenticator.

* Phone loss or theft
* Factory reset of your device
Accidental deletion of the authenticator app can occur when the user overwrites the app with a third-party app or removes the app without understanding the consequences (blown away) (User guide, 2016).<|human|>* Deletion of the authenticator app by mistake
. The authenticator app may be removed accidentally when the user replaces the app with another application or by deleting the app without knowing which function it performs (blown away) (User guide, 2016).
* Changing phone without transferring 2FA.

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## **How to Retrieve Kraken in the case of loss of Authenticator? Step-by-Step Recovery**

### **Step 1: Use Your Backup Codes**

Kraken offers backup codes when setting up 2FA. In case you have saved them, you may use these temporary log-in codes.

2FA Reset Request: (Submit a 2FA Reset request).

You do not have backup codes, requesting a reset of 2FA through the official Kraken site login page.

The third step is to confirm your identity with Kraken.

To be secure Kraken may need:

* ID, issued by government (passport, driver license etc.)
* A photo or a video confirmation.
* Recovery history of the account.

In the fourth step, we will install a new authenticator device.

When confirmed, Kraken will turn off your old 2FA. Then you can connect a new authenticator application on your new gadget.

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Owing to the removal of Authenticator, the security tips will differ slightly.<|human|>The security tips will vary a bit because of the elimination of Authenticator.

OFFicial Kraken Channels Only Use Official Kraken Channels Finding a middle ground can be challenging because people have access to numerous channels, including some that are not legitimately owned by Kraken.<|human|>### **Channels Only Use Official Kraken Channels Finding a middle ground may be a problematic task, as there is a great number of channels available, some of which are not owned by Kraken by their right.

As a rule, ask 2FA resets at the official Kraken site ([Kraken Login](https://www.kraken.com)) or on the Help Center.

Always keep private keys and recovery phrases to yourself.

Kraken employees will not request the personal wallet seed phrase. This information should be kept in secret.

Will your new security environment be more secure?
|human|>Will your new security environment be more secure?

Upon getting back access, re-enable 2FA as soon as possible and save backup codes in secured places at least two.

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Kraken users have other support options that they can use.

The Kraken Help Center Resources provide essential information and tools to address multiple issues encountered by customers and clients while using the Kraken platform.<|human|>The Kraken Help Center Resources offer valuable information and resources to solve various concerns that customers and clients face when they use the Kraken platform.

The Help Center includes guides on the recovery of logins and account security.

### **Live Chat Support**

To get faster help, refer to the live chat service of Kraken on their official site.

### **Submitting a Support Ticket**

In case your case is complicated, provide a support ticket with all the required account information and have it reviewed.

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## **FAQs: What Should I Do to get access to Kraken in case I had lost my Authenticator?

Q1: Am I able to get into Kraken without my authenticator?
Yes, in case you stored your backup codes. Otherwise, you will have to ask about a 2FA reset.

Question 2: What would happen when I do not have my 2FA backup codes?
You will have to undergo the identity check procedure of Kraken before access is reinstated.

**Q3: What is the time taken to reset 2FA in Kraken?**
It normally takes 1-3 business days, again depending on the complexity of your case.

**Q4: Is it possible to use SMS as an alternative to 2FA?
SMS is not suggested as being a safe backup by Kraken. Use a real authenticator application or a hardware-based 2FA.

**Question 5: How do I ensure that I do not lose access once again?
Keep your 2FA backup codes in several locations that are tough to access, like encrypted storage or safe.

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In summary, the case study indicates that the attack was perpetrator-driven since the hacker employed sophisticated tools to compromise the system of the well-known company, Kraken, without the use of Authenticator (Baillardgeon, 2018).

In case you lost your authenticator and are querying, *How do I get Kraken if I lost my authenticator?*, then there is no need to panic. With the help of backup codes, 2FA reset request, as well as verification of identity and new authenticator, you can easily regain access to your account without compromising.

To prevent such problems in the future, it is advisable to store your backup codes in a safe place, and to keep on changing your security settings whenever you switch to a different device.