## **My Hotmail Account is not getting emails any more. Complete Fixing Guide**

Introduction: Hotmail (Outlook.com) Email Delivery Problems: The definition of the issue and the process of the problem.

Hotmail, which is currently included in Microsoft outlook.com, is among the most popular email services. But it is a frustrating experience to many users when their **Hotmail account ceases to receive emails. This may occur between devices, i.e., iPhone, Android, Mac, or PC, and may even interfere with personal and professional communication.

The good news? This problem is in most cases brought about by simple factors like; **store limit, wrong settings, or the spam filters. With appropriate troubleshooting steps, you can reclaim your inbox, as well as guarantee efficient delivery of emails again.

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Common Reasons why Hotmail will stop receiving e-mails

Poor Internet connection or weak Internet connection: This is caused by poority of Internet connection or lack of stability of Internet connection.

You might not receive new emails in your inbox with a poor internet connection.

When this indicates that the full hotmail inbox or storage limit has been met.

Outlook/Hotmail accounts have a free storage of 15GB of space in Microsoft. As soon as it is full, new emails will not appear until some space is made available.

Messages received in the spam or junk mailbox of the emails.

Critical emails are sometimes misread and fall in the **Junk** or the **Spam** box.

When a hotmail account is not set up correctly, it may result in spam or the blocking of emails.

A wrongly configured IMAP or SMTP will prevent the syncing of emails.

### **Microsoft Server Outages**

In case the Outlook servers of Microsoft go offline, email transfer will also be interrupted.

VPN Gateway: The app is outdated, or the browser or operating system is outdated.

The compatibility might be different when an outdated Mail app, browser, or OS version is used.

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Hotmail Not Recording Emails Quickfixes Hotmail Not Recording Emails.

- Inspect Internet and Network configurations.

Alternate Wi-Fi and data connection. You may need to restart your router.

2. Use a Web Browser to sign in to Hotmail.

Open in Chrome, Safari, or Edge Visit [Outlook.com](https://outlook.com). When you see emails there but not in your app, then there is a problem with your apparatus.

Check Junk, Spam and Focused Inbox 3. Check Junk, Spam and Focused Inbox

* Check in **Junk/Spam folders** in case of missing emails.
When using Outlook, greetings, also look at both tabs, namely, Focused and Other.

You must clear some space in your inbox, that is, your Hotmail inbox, meaning you need to delete email messages to create enough space to send a reply to the email.

* Unsubscribe to redundant emails and attachments.
* Delete your **Deleted Items or your Junk Mail folder.

Click on Email App or Browser to update.

Update your Mail application (iOS, Android, Mac, or Windows).
* Clear browsers: cache/cookies and update.

### **Step 6: Delete and Add back Hotmail Account.

On iPhone or Android:

* Go to **Settings > Mail > Accounts**.
* Delete Hotmail, and re-add it as an entry in **Outlook.com**.

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Improved Troubleshooting of Hotmail Problems.

Configure IMAP/SMTP Manually.

In case of automatic set-up failure, use:

* **IMAP (Incoming): imap-mail.outlook.com Port 993 SSL: Yes.
* **SMTP (Outgoing):** smtp-mail.outlook.com | Port 587 - TLS/SSL: Yes.

One should use Two-Factor Authentication and App Passwords.

In case you have some 2FA turned on, some Mail apps will require an app-specific password to be created to establish syncing.

On the devices, resetting network settings will be required.

On iphone: **Settings>General > Transfer or Reset iPhone >Reset > Reset Network Settings
On Android: It is set through the system menu of settings Reset Network Settings.

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## **Hotmail is not receiving emails on other devices.

A problem with the iPhone (iOS Mail App) is related to the Hotmail emails.

* Update iOS and the Mail app.
* Make sure that Check Fetch/Push is checked under Settings > Mail > Accounts Fetch New Data.

Hotmail is another application that is experiencing problems with Android gadgets.

* Update the default Mail app or the outlook.
Cached Mail app under Settings Apps Outlook storage.

The problem of Hotmail on Mac and Windows PC is quite complicated.

* Rebuild Mailbox (Mac Mail).
* Update Windows Mail or Outlook.
* Reproject IMAP/SMTP.

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## **Precautionary measures that will maintain the smooth running of Hotmail.

The second one is to empty Cache and Storage regularly.

Keep your inbox uncluttered so as not to store.

Stay up to date with Apps and Operating Systems.

It is advisable to remain on the current ones to eliminate compatibility problems.

This service is used to monitor the status of Microsoft Outlook services.

Check [Microsoft service status (Status.Office.Com) to check whether the outage is on their side.

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Laws in Safaris: Mail apps are the default mail apps used in Safari in the past.<|human|>Alternatives of Apple/Default Mail Apps to Hotmail: Mail apps are the default mail apps used in Safari in the past.

### **Microsoft Outlook App**

The official Outlook application is optimized with Hotmail.

These are the popular third party email clients used.

Such apps as Spark, Edison Mail, and BlueMail are more successful in terms of syncing and filtering.

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## **Frequently Asked Questions: Why is it that Hotmail no longer receives emails in my account?

What is causing my Hotmail to no longer receive mail, yet still send mail?
A: It probably was because of wrong IMAP/SMTP configuration or full inbox.

Q2: Does your Hotmail storage stop new emails?
A: Yes when you cross the storage limit, new emails are blocked.

Q3: What happens to some emails? They are not received in Inbox, but in Junk.
A: The spam filter of Microsoft can label them as junk.

**Q4: How come I can never use Hotmail in my iPhone but I can use it in the web?
A: iOS is too old or wrong Mail app settings can trigger sync.

Q5: What is the way I confirm that Microsoft servers have gone down?
A: Live updates Visit [status.office.com](https://status.office.com).

**Q6: Do you think that removing my Hotmail account and adding it again, will delete my emails?
A: No, emails are stored on the servers of Microsoft and they will synchronize once more.

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## **Conclusion: Recovering and Retaining Hotmail Mail Access.

In case you are inquiring, *Why is my Hotmail mail not receiving any mail? The issue is normally in storage quota, spam filter, account preferences or temporary downtimes of the server.

Begin with fast solutions such as verifying your Junk folders, clearing up space, and updating your applications. In case of problems, then use the manual IMAP/SMTP options or switch to the outlook application where it will work on smoothly.

These steps will fix your Hotmail inbox and avoid the incurring of future inconveniences.

related article

* https://vocal.media/geeks/why-is-hotmail-not-working-on-i-phone-9-ways-to-fix-it
* https://vocal.media/lifehack/how-to-fix-hotmail-email-not-working-troubleshooting-common-issues
* https://vocal.media/longevity/why-is-my-hotmail-suddenly-not-working-z21l3i0381
* https://vocal.media/education/hotmail-does-not-work-on-i-phone-causes-and-solutions
* https://legacystories.org/storyboard/entry/my-hotmail-has-suddenly-stopped-receiving-emails-on-my-iphones-mail-app
* https://legacystories.org/storyboard/entry/hotmail-account-stopped-working-iphone-mac
* https://legacystories.org/storyboard/entry/hotmail-is-not-delivering-all-of-my-emails-through-iphone-ios-mail
* https://legacystories.org/storyboard/entry/why-am-i-not-getting-emails-on-hotmail-quick-fix